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COMPwize — Local I.T. Guys Solving I.T. Problems
Mail-in repair

Mail-in computer repair, anywhere in Australia

Book online, pay the courier and the $88 diagnosis, and a courier collects it from your door. No box? We send you one. Same $274 fixed labour as our local customers.

  1. Book & payGet the courier price for your address and pay it with the $88 diagnosis.
  2. Box & collectPack it in your own box or one we send you. A courier collects it from your door.
  3. Diagnose & quoteWe find the fault and confirm the price before any work. Labour is $274, less the $88 you've paid.
  4. Repaired & returnedFixed, tested and couriered back. The return is already paid for.

1. What and where

What needs repairing?
Packaging

$274 fixed labour on any computer repair, including the $88 diagnosis. Parts extra. Limited-time locker opening special. See prices

Local to Mount Druitt?

Within 12km you don't need a courier: deposit it at a COMPwize Locker for free, or book pickup and delivery for $50.

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Hours

  • Monday – Friday: 8am – 7pm
  • Saturday: 9am – 4pm
  • Sunday: Closed

Where we are

COMPwize is a fully mobile service: there's no shopfront and no walk-in address. Deposit a repair at one of many COMPwize Lockers near you, or book pickup and delivery for $50 anywhere within 12km of Mount Druitt.

How mail-in works

Once you've paid, the courier is booked straight away. If you asked for a box, it goes out first and the collection is booked for after it arrives, with the return label packed inside. Otherwise the collection is booked for the next pickup day and we text you a link to print the label.

When it reaches us we diagnose it and tell you what it needs and what it costs before doing anything. Labour is the same $274 fixed price our local customers pay, with the $88 you've paid taken off. Parts are quoted for your approval, and nothing is ordered without your yes.

When the repair is done we test it and send it back on the return courier you paid for at booking. You get a tracking link by text and email at every step.

Questions

How much does a mail-in repair cost?
You pay the courier both ways and the $88 diagnosis when you book. The courier price depends on your address and is shown before you pay. The repair itself is the same $274 fixed labour as everyone else, and the $88 you have already paid comes off it. Parts are quoted for your approval before anything is ordered.
I don't have a box. Can you send one?
Yes. Choose 'Send me a box' and we post you an empty box with padding, sized for a laptop or a desktop tower. The box and padding are charged at our cost, plus the courier to get it to you. The return courier label comes inside the box.
Where do you take mail-in repairs from?
Anywhere in Australia a courier reaches. If we can't get a price for your address the page tells you, and you can call us instead.
What if it can't be repaired, or I decide not to go ahead?
You pay the $88 diagnosis you have already paid and nothing more, and we send it back with the return courier you paid for when you booked.
How do I pack it?
Back up anything important if it still turns on. Pack the laptop with its charger, or just the desktop tower. Wrap it in the padding so it can't move, tape the box shut and stick the courier label on top. Laptops contain lithium batteries — leave the battery in, and tell us in the notes if it is swollen; a swollen battery must not go by courier.
How long does it take?
Most repairs are done within 72 hours of it reaching us, plus courier time each way. You get a text with a tracking link at every step, from the box going out to the repaired computer coming home.
Rated Excellent on Google
230+ reviews from local customers
Awesome service, issues sorted quickly. I will be back in future for any PC requirements. I have been dealing with these guys for years now and will continue to do so.
Richard Clarkson · April 2026
Super nice and reliable, without them feeling like they're trying to rip ya money.
Kaili Tarawa · February 2026
Recently got my laptop repaired from COMPwize and it was done relatively fast and cost repair was good as compared to other computer repair stores.
Nicholas Tumangday · November 2025
Greatest service from AJ and Michael, thank you so much for installing the hard drive and cleaning the PC up. Best service ever!
Azad Aghdar · November 2025
Absolute fantastic place to get your PC repaired here. Michael shows he really cares for his customers, very friendly and professional. The diagnostic and repair process report is very informative and helpful as well.
Michael Tang · October 2025
A true gentleman to deal with. I needed a part for my PC, he didn't even charge me for the part. Thank you.
John · October 2025
Michael is a magnificent IT professional. He will be honest with you from the beginning, and will save you time and money if he can. His prices are very good.
Leah Barrie · October 2025
Thank you so much AJ for your help, my computer is running smooth now, no more overheating. Great advice and service, 10/10.
Jay Jay · November 2025

Our service area

We cover about 12km around Mount Druitt for pickup and delivery, deposits and onsite work: Mount Druitt, Rooty Hill, St Marys, Minchinbury, Plumpton, Oakhurst, Glendenning, Colyton, Doonside, Blacktown, Quakers Hill, St Clair, Erskine Park, Werrington, Kingswood, Penrith, Marayong, Seven Hills, Prospect, Stanhope Gardens, Lethbridge Park, Ropes Crossing, Marsden Park, Schofields, Cambridge Park, Glenmore Park, Kemps Creek and the suburbs in between.

NSEW Rooty HillPlumptonOakhurstMinchinburyColytonGlendenningLethbridge ParkSt MarysDoonsideRopes CrossingQuakers HillSt ClairErskine ParkMarayongStanhope GardensBlacktownWerringtonMarsden ParkProspectSchofieldsCambridge ParkKingswoodSeven HillsPenrithKemps CreekGlenmore Park Mount Druitt12km radius
Mount Druitt12km radius
  • NOakhurst, Marsden Park
  • NEPlumpton, Glendenning, Quakers Hill, Stanhope Gardens, Schofields
  • ERooty Hill, Doonside, Marayong, Blacktown, Seven Hills
  • SEMinchinbury, Prospect
  • SErskine Park, Kemps Creek
  • SWColyton, St Clair
  • WSt Marys, Werrington, Cambridge Park, Kingswood, Penrith, Glenmore Park
  • NWLethbridge Park, Ropes Crossing

Approximate positions and distances from Mount Druitt.

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